ABOUT JOHN JAY COLLEGE
John Jay College of Criminal Justice, an internationally recognized leader in educating for justice, is a senior college of the City University of New York (CUNY) led by President Karol V. Mason. John Jay is a federally designated Hispanic-serving and Minority-serving institution. It is ranked third in the nation in Black student success and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of more than 15,000 students on our primarily commuter campus. Our student body includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, and other historically underrepresented groups.
The College participates in the Macaulay Honors College and doctoral programs of the Graduate Center of the City University of New York. It offers bachelor’s and master’s degrees in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. John Jay College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.
POSITION OVERVIEW
John Jay College of Criminal Justice is seeking a highly qualified and skilled Title IX/EEO Lead Investigator to join our team. This pivotal role will report to the Director of Compliance and Diversity/Title IX Coordinator, collaborating closely with campus partners including the offices of Public Safety, Student Affairs, Human Resources, Legal Affairs/Labor Designee and Academic Affairs. The Lead Investigator will investigate and help ensure timely resolution of assigned reports concerning sex-based misconduct, retaliation, and discrimination within the College community. The Lead Investigator will support outreach, conduct case intakes, implement supportive measures, and conduct prompt, thorough, and impartial investigations in response to complaints filed with the Office of Legal Counsel. Additionally, the Investigator will provide detailed, unbiased reports that may inform disciplinary action or proceedings at the College. Along with the other members of the team, the lead investigator will develop, assist and participate in trainings to educate the College community on policy, laws and regulations, as well as reporting obligations.
The preferred candidate will have the following:
- Knowledge of or professional experience conducting internal investigations related to discrimination, retaliation and/or sex-based misconduct allegations in a higher-education setting or other related field.
- Proven experience in processing reports and complaints in a higher education setting, particularly related to Title IX, Title VI, Title VII, as well as Section 504, ADA and EEO matters.
- Experience in developing and presenting educational programs on topics such as sex-based harassment, discrimination, retaliation, and diversity.
- Excellent judgment with the ability to manage highly sensitive and confidential information discreetly.
- Demonstrated experience in problem-solving, planning, organizing work, and effectively communicating both orally and in writing.
- Comfortable learning new technologies and utilizing various programs and systems to perform job functions. Maintain proficiency in using legal research databases, office management software, case management, document and incident tracking software.
- Ensure that investigations are conducted in a timely, fair, and equitable manner, while maintaining confidentiality and privacy for all involved parties.
- Maintain accurate and detailed records of investigations, including interviews, evidence, findings, and the final resolution or recommendation.
- Ensure that all necessary documentation is properly archived in compliance with institutional policies and federal regulations.
- Track and monitor reports, the status of investigations, ensuring compliance with timelines and procedural requirements.
- Ability to manage and navigate conflict, including interactions with individuals experiencing high levels of stress or emotion.
- Ability to work independently and efficiently while balancing multiple responsibilities, as well as a desire to work actively and creatively as part of a team.
- Demonstrated expertise in applying relevant federal, state, and local laws, including Title IX, Title VI, Title VII, Section 504, ADA, the Clery Act, VAWA, EIE, and FERPA.
- Strong skills in conflict resolution, problem-solving, interviewing, and conducting thorough investigations.
- Excellent analytical skills with the ability to assess and negotiate complex, highly sensitive situations, facilitating resolution while maintaining confidentiality.
- Exceptional interpersonal skills, including the ability to listen actively and demonstrate sensitivity to individual needs and diverse populations.
- Ability to maintain neutrality and professionalism while working in a fast-paced environment and across multiple constituencies to resolve complaints sensitively.
- Demonstrated commitment to working with and for diverse, multicultural populations, promoting equity and inclusion in all initiatives.