University Compliance and Investigations Officer

Job Summary:

The University Compliance and Investigations Officer conducts impartial and thorough investigations into allegations of policy and other violations, including discrimination, harassment, workplace conflict, academic misconduct, and other complaints involving students, faculty, and staff. The Officer is also charged with exercising independent oversight over the institution's compliance with federal, state, and local laws, institutional policies, and regulatory standards while fostering a safe, fair, and equitable university environment. The Officer works collaboratively with campus leadership to develop policies, provide training, and promote a culture of accountability and inclusion. This is a full-time position in the Office of General Counsel.

 

Job Description:

Key Responsibilities

Conduct Investigations

• Investigate complaints of civil rights violations (including  discrimination, harassment, and sexual misconduct), workplace conflict, academic dishonesty, or other policy violations in compliance with applicable law and policy.

• Conduct interviews with complainants, respondents, and witnesses, maintaining confidentiality and sensitivity.

• Collect, evaluate, and document evidence, including physical, digital, and verbal materials.

• Draft detailed investigation reports with findings, conclusions, and actionable recommendations, applicable.

Policy and Regulatory Compliance

• Monitor adherence to laws, regulations, and applicable policies.

• Collaborate with campus stakeholders to align institutional policies with regulatory requirements and compliance best practices.

• Regularly review and recommend updates to policies and procedures and maintain the University’s policies and procedures database.

Training and Awareness

• In coordination with the Office of Human Resources (HR), develop and deliver educational programs for students, faculty, and staff on relevant topics.

• Promote understanding of institutional policies, reporting processes, and grievance procedures.

Collaboration and Leadership

• Partner with the HR, Student Affairs, Academic Affairs, the Athletic compliance office, and others to resolve complex issues and mitigate risks.

• Provide advice and support to campus leadership on systemic issues and potential areas of intervention.

• Facilitate dialogue and offer solutions to foster collegial campus environments for students and employees.

Data Management and Reporting

• Maintain accurate, secure, and confidential records of investigations.

• Analyze trends in compliance and investigation data to support institutional decision-making and proactive interventions.

• Maintain a matrix of institutional compliance partners and a regulatory compliance reporting calendar.

• Prepare periodic compliance reports for executive leadership and governing bodies.

Oversight of Compliance Functions

• Manage the university's compliance, whistleblowing and bias reporting systems, and refer concerns for investigation and resolution as necessary.

Risk Mitigation and Policy Development

• In coordination with the University’s Director of Risk Management, assess risks arising from investigations and recommend preventive or corrective measures.

• Maintain a compliance monitoring system and regularly update a compliance matrix to track evolving legal, regulatory, and other requirements.

• Review and develop applicable policies and procedures.

Qualifications

Education & Experience:

• Bachelor’s degree required, preferably in a discipline related to Human Resources, Higher Education, Law, Business Administration, or a related field (Master’s degree or JD preferred).

• 7–10 years of experience in employee relations, HR investigations, or compliance within higher education preferred.

• Experience with employment law or related regulations strongly preferred.

Skills & Competencies:

• In-depth understanding of higher education compliance and policies.

• Advanced investigative skills with strong attention to detail and analytical ability.

• Exceptional written and verbal communication skills for preparing comprehensive reports.

• Ability to remain impartial and handle sensitive situations with discretion.

• Proficiency in case management software and Microsoft Office Suite.

Preferred Certifications:

• Certified Compliance and Ethics Professional (CCEP).

• SHRM-CP, PHR, or equivalent HR certifications.

Personal Attributes:

• High level of integrity, objectivity, and professionalism.

• Empathy and cultural competence to work with diverse populations.

• Commitment to promoting a fair and equitable campus community.

Working Conditions

• Office-based role with flexibility for occasional remote work.

• Evening or weekend work may be necessary to address urgent cases.